![]() For more information, see What is a media access control (MAC) address? Inform your ISP that you purchased a new network device and ask them to use the router's MAC address.Your ISP might allow only one Ethernet MAC address to connect to the Internet and might check for your computer's MAC address.Assign the computer host name of your ISP account as the account name on your router’s Internet Setup page. Your ISP might check for your computer's host name.If your ISP requires a login, the login name and password might be set incorrectly.If your ISP provided a program to log you in to the Internet (such as WinPoET), you typically do not need to run that software after installing your router. ![]()
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